FAQs

How do I customize my #HBCUnity Top 5 shirt?

You will be required to enter your Top 5 schools in order to add to cart. Please note that there is a 10 character per line limit, with a 6 line per shirt limit. Schools will be abbreviated per the character/line limit (i.e. Florida A&M University will read FAMU on the shirt).

 

When will I receive my order?

All items are made to order, so our standard processing time is between 7-14 business days (2-3 weeks), excluding weekends and holidays. This processing time is a bit longer during promotions, sales and holidays, and USPS has taken a little longer in some cases because of COVID. You will receive a shipping confirmation once your order is processed and ships

 

Are the Adult shirts unisex?

Yes, the Adult shirts are unisex so please adjust your sizes accordingly.

 

Do you accept returns/exchanges?

All sales are final. We do not accept returns or exchanges.

 

I received an incorrect or faulty item, what should I do?

If you receive your order and the item is either incorrect or damaged, please contact us immediately at hello@hbcunitytees.com and we will promptly rectify your order.

 

What shipping service will be used to ship my order?

We ship via USPS (United States Postal Service). All customizable tees are made to order and will be shipped within 2-4 weeks.


Will I receive a tracking number?

Yes, all orders are shipped standard USPS (United States Postal Service). Once your order is shipped, you will receive a shipment confirmation email along with your tracking number. Click the tracking number link in the email to follow your order’s journey home!


Do you offer rush orders or expedited delivery?

If you need it sooner than our standard turnaround, please email hello@hbcunitytees.com to inquire about rush options.

More questions?

Email us at hello@hbcunitytees.com.